Terms of service
OVERVIEW
Welcome to StrideFlex! The terms “we”, “us” and “our” refer to StrideFlex. StrideFlex operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You agree that all information provided is accurate, current and complete.
You are responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products and product information as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.
We do not guarantee that product images, descriptions, or expectations will be perfectly identical to the delivered product.
All product descriptions and pricing are subject to change at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase a product.
We reserve the right to accept, decline, or cancel any order at our discretion, including where pricing, availability, fraud, or payment issues occur.
Orders are only confirmed once payment has been successfully processed and you receive an order confirmation email.
Your purchases are subject to our Refund & Returns Policy.
SECTION 4 - PRICES AND BILLING
All prices displayed on the website are shown in the applicable currency at checkout and may change without notice.
Unless otherwise stated, prices do not include shipping fees or applicable taxes.
You agree to provide accurate and complete billing and payment information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times provided are estimates only and are not guaranteed.
We are not responsible for shipping delays caused by carriers, customs processing, weather events, or circumstances outside our control.
Risk of loss transfers to the customer upon delivery to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including branding, logos, images, graphics, copy, and design elements, are owned by or licensed to StrideFlex and may not be copied, reproduced, or used without written permission.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
Our website may contain links to third-party websites or tools.
We are not responsible for the content, policies, or practices of any third-party services and your use of them is at your own risk.
SECTION 8 - PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 9 - FEEDBACK AND REVIEWS
If you submit reviews, comments, testimonials, or other feedback, you grant us permission to use, reproduce, edit, publish, and display that content for marketing and business purposes.
You agree not to submit unlawful, misleading, abusive, defamatory, or inappropriate content.
SECTION 10 - ERRORS AND INACCURACIES
Occasionally there may be information on the website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 11 - PROHIBITED USES
You may not use the website or Services:
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for unlawful purposes
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to violate laws or regulations
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to infringe intellectual property rights
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to transmit malicious code or spam
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to interfere with website security or functionality
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to misuse or scrape website data
We reserve the right to terminate access to the Services for violations of these Terms.
SECTION 12 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
Nothing on this website should be interpreted as medical advice, diagnosis, or treatment.
SECTION 13 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, StrideFlex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.
Our total liability relating to any order shall not exceed the amount paid for the product purchased.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless StrideFlex from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 16 - ENTIRE AGREEMENT
These Terms of Service, together with our policies posted on the website, constitute the entire agreement between you and StrideFlex regarding use of the Services.
SECTION 17 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 18 - CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time by posting changes to this page.
Your continued use of the Services following any updates constitutes acceptance of those changes.
SECTION 19 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
StrideFlex
Trading name of Thomas Carty
Flat 53, Academy Apartments, Institute Place, London E8 1JZ, United Kingdom