Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after being placed.

Once your order has been processed and shipped, you will receive a shipping confirmation email.

Estimated Delivery Times

Most orders arrive within 8–12 business days.

Please note that delivery times are estimates only and may vary depending on local postal services, customs processing, weather disruptions, or carrier delays outside our control.

Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is active.

Tracking Information

Tracking information will be provided via email once your order has shipped where available.

Please allow a few days for tracking updates to appear after dispatch.

Delayed, Lost, or Damaged Orders

If your order appears delayed, arrives damaged, or you believe it may be lost in transit, please contact us at:

strideflexinsoles@gmail.com

We’ll do our best to help investigate and resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.